Refund & Replacement Policy

Refund & Replacement Policy

At LilValor Co., every piece is made with care to honor the heroes behind your family. 💙

Because all of our products are made-to-order, we do not accept returns or exchanges for sizing issues or buyer’s remorse. However, your satisfaction matters deeply to us — and we stand behind the quality of every item we create.

🛡️ Eligible for a Replacement or Refund

We offer a free replacement or refund if:

• You received the wrong item
• Your item arrives damaged or defective
• There is a printing error or quality issue

📩 How to Request Help

If something isn’t right, please contact us within 7 days of delivery.

Include:

• Your order number
• A clear photo of the issue

📧 Email us at: support@lilvalorco.com

We’ll review your request and make it right as quickly as possible.

⏱️ Important Notes

• Requests submitted after 7 days of delivery may not be eligible
• We do not require returns for damaged/defective items
• Each item is produced on demand, so we cannot restock returned products

💙 Our Promise

We’re not just a brand — we’re a community built around pride, sacrifice, and love.

If there’s ever a real issue with your order, we’ll do our best to take care of you — just like the heroes we represent.

LilValor Co. reserves the right to update this policy at any time.